Service & Support
On-Site Service Support Network
Get direct technical assistance. Our localized service network features on-site engineers ready to repair and configure your hardware.
File An On-Site Support Ticket
🔧 Live Support Ticket Status Board
| Date | City | Product | Serial | Status |
|---|
Service Coverage Finder
Search for your city to check engineer counts and our committed response time window.
GhaziabadUttar Pradesh • 6 Engineers
Response Bracket 2 Hours
NoidaUttar Pradesh • 4 Engineers
Response Bracket 3 Hours
Delhi NCRDelhi • 8 Engineers
Response Bracket 3 Hours
LucknowUttar Pradesh • 5 Engineers
Response Bracket 4 Hours
PatnaBihar • 4 Engineers
Response Bracket 6 Hours
JaipurRajasthan • 3 Engineers
Response Bracket 4 Hours
RanchiJharkhand • 2 Engineers
Response Bracket 8 Hours
VaranasiUttar Pradesh • 2 Engineers
Response Bracket 6 Hours
BhagalpurBihar • 1 Engineers
Response Bracket 12 Hours
IndoreMadhya Pradesh • 2 Engineers
Response Bracket 8 Hours
AhmedabadGujarat • 3 Engineers
Response Bracket 6 Hours
⚠️ Service SLA Commitments
- On-Site technical visit is 100% free under active warranty brackets.
- Critical spares (OPS PCs, power supplies, sensors) are maintained in Lucknow, Ghaziabad, and Patna hubs.
- If on-site resolution exceeds 24 hours, we set up a backup demo board.